Privacy policy


In the following information, the company arvy AG (hereinafter referred to as “arvy” or “we”) provides an overview of the processing of personal data of its customers and the data protection rights of customers. The specific data processed and their use mainly depend on the requested or agreed-upon services. We kindly ask our customers to also share this information with current and future authorized representatives and economic beneficiaries, such as beneficiaries in case of death or authorized representatives.

Responsible entity:

arvy AG
Claridenstrasse 36
8002 Zurich

Arvy receives personal data in the context of its business relationship with customers. This occurs when customers get in touch with arvy, for example, as prospects, applicants, or customers, especially when they are interested in arvy’s products, sign up for online services, or contact arvy via email, telephone, or application and use the products and services during an active business relationship. In all these cases, arvy processes personal data through collection, storage, use, transmission, or deletion.

Arvy processes personal data that it receives in the context of a business relationship with customers. The data is collected when customers get in touch with arvy, whether as prospects, applicants, or active customers. This can happen through various channels such as online services, email, telephone, or application.

When visiting arvy’s website, information is automatically sent to the server and stored in a log file. This includes the IP address, date, time, name and URL of the accessed file, as well as the used browser and operating system.

Arvy collects personal data from suppliers to ensure a smooth business relationship. This includes capturing the data of contact persons within the organization, such as names, phone numbers, and email addresses. Additionally, bank details are required for payments to suppliers.

The digital data processing on arvy’s website serves to ensure a smooth connection setup and convenient use of the website. Furthermore, an evaluation of system security and stability takes place, as well as other administrative purposes. The use of cookies aims to optimize user-friendliness and perform statistical analysis for the purpose of offering optimization for users. Tracking measures such as Google Analytics are used for customized website design and continuous optimization, as well as for statistical analysis of usage.

Arvy complies with the regulations of the Swiss Federal Data Protection Act (DSG) and its associated ordinance (VDSG) when processing the mentioned personal data.

As a financial services institution, arvy is also legally obliged to meet various legal requirements and banking regulatory obligations. The processing of data is carried out, among other purposes, for identity and age verification, fraud and anti-money laundering measures, compliance with sanction and embargo regulations, responding to official inquiries from government agencies or judicial authorities, fulfilling tax reporting and control obligations, as well as for the assessment and control of risks at arvy.

To comply with legal regulations, arvy is obligated to adhere to retention periods derived from various laws. These include the Swiss Code of Obligations, the Business Bookkeeping Ordinance, the Consumer Credit Act, the Anti-Money Laundering Act, the Financial Institutions Act, the Financial Services Act, and tax law. The prescribed periods for retention and documentation can be up to ten years.

Arvy is also required to retain evidence in accordance with limitation periods to comply with legal requirements. The limitation periods can be up to 30 years, with the ordinary limitation period being 10 years.

Arvy takes appropriate and effective measures to protect the stored and processed information from misuse, loss, or unauthorized access. For this purpose, arvy has implemented various technical and organizational measures.

If you suspect that your personal data has been misused, lost, or accessed by unauthorized parties, we kindly ask you to inform us immediately.

In order to establish and continue a successful business relationship, the customer must provide the personal data that is necessary for initiating and conducting a business relationship and fulfilling the associated contractual obligations, or which arvy is legally obligated to collect. Without this data, arvy will generally have to refuse the conclusion of the contract or the execution of the order, or may have to terminate an existing contract if applicable.

In accordance with anti-money laundering regulations, it is particularly necessary for arvy to identify the customer before establishing a business relationship, for example, by means of an identity card, and to collect and record their name, place of birth, date of birth, nationality, as well as residential address and identification data. Therefore, the customer must provide arvy with the necessary information and documents and promptly notify any changes that arise during the course of the business relationship. If the customer fails to provide the necessary information and documents, arvy is not allowed to establish or continue the desired business relationship.

Tools :

Use of Google Maps
This website may utilize Google Maps for embedding maps. Google Maps is a service provided by Google LLC, located at 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. As part of its functionality, Google Maps may use cookies and transfer data to Google in the USA. However, we assume that the usage of our website alone does not involve any personal tracking.

In general, location information is transmitted to and stored on Google servers in the USA when using Google Maps. We have no control over this data transmission. The use of Google Maps aims to facilitate the easy identification of the locations mentioned on our website, serving our legitimate interest.

For more information, please refer to Google’s privacy policy:

Use of Google Analytics Web Analytics Service

We utilize Google Analytics, a web analytics service provided by Google LLC, located at 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”), to continuously improve our website.

Google Analytics employs cookies, which are small files stored in your internet browser, enabling the analysis of website usage. The information generated by these cookies regarding your use of this website is typically transmitted to and stored on a Google server in Europe (or a member state of the European Economic Area) for IP address anonymization, ensuring that personal identification is excluded. Only after anonymization, the truncated IP address is transmitted to a Google server in the USA and stored there. In exceptional cases, the full IP address may be transmitted to a Google server in the USA and truncated there.

On our website, Google Analytics is implemented with IP address anonymization (referred to as IP masking). On our behalf, Google will use the collected information to evaluate your use of the website, compile reports on website activities, and provide us with other services related to website usage. The IP address transmitted by your browser within the scope of Google Analytics is not merged with other Google data.

You can prevent the collection and processing of data generated by the cookie and related to your use of the website (including your IP address) by Google by downloading and installing the browser plugin available here. An opt-out cookie will be set, preventing the future collection of your data when visiting this website. For more information on data protection with Google Analytics, please refer to this link.

Please note that by using the opt-out cookie, certain features of the website may not be available. By using our website, you consent to the processing of the collected data by Google in the manner and for the purposes described above.

Social Media Plugins

On certain pages of our website, so-called social media plugins (“plugins”), in particular the “Like” button from Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA, the LinkedIn button from LinkedIn Corporation, 2029 Stierlin Court, Mountain View, California 94043, USA, as well as functions of the Instagram service (a Facebook product), may be integrated (“social media platforms”).

Plugins from other social media platforms may also be used on our website.

When you visit a page on our website that contains such a plugin, your browser establishes a direct connection to the servers of the respective social media platform. The content of the plugin is transmitted directly to your browser and embedded in the page. Through this integration, the operator of the social media platform receives information that your browser has accessed the corresponding page of our website, even if you do not have a profile on the respective social media platform or are not currently logged in. This information (including your IP address) is transmitted by your browser directly to a server of the platform operator, which may be located in the USA, and stored there.

If you are logged into the respective social media platform, your visit to our website can be directly associated with your profile on the social media platform. When you interact with the plugins, such as pressing the “Like” button or leaving a comment, this information is also transmitted directly to a server of the platform operator and stored there. If you wish to prevent this, please log out of your social media accounts before visiting our website.

We have no influence on the data that Facebook, LinkedIn, Instagram, and other social media platform operators collect based on their plugins. For the purpose and scope of data collection, as well as the further processing and use of the data by Facebook, LinkedIn, and Instagram, and your related rights and privacy settings, please refer to the privacy policies of the respective providers:

For more information on privacy at Facebook, please visit:

For additional information on the LinkedIn plugin, please visit:

For additional information on the Instagram plugin, please visit:

To enhance the protection of your data when visiting our website, the plugins are not fully activated, but are only embedded using an HTML link (so-called “Shariff solution” by c’t). This integration ensures that when a page of our website containing such plugins is accessed, no connection is made to the servers of the respective social media platform provider. By clicking on one of the buttons, a new window of your browser opens and accesses the page of the respective service provider, where you can, for example, press the “Like” or “Share” button after entering your login details. For the purpose and scope of data collection, as well as the further processing and use of the data by the providers on their pages, and your related rights and privacy settings, please refer to the privacy policies of the respective providers.

Furthermore, you can completely prevent the loading of plugins by using add-ons for your browser.

Use of Mailchimp

We utilize Mailchimp to send out our newsletter, which is a newsletter tool provided by Rocket Science Group, LLC, located at 675 Ponce De Leon Ave NE #5000, Atlanta, GA 30308, USA (“Rocket Science Group”).

The data entered in the input form during newsletter registration (your email address, date, and time of entry) is stored on Rocket Science Group’s servers in the USA. Rocket Science Group uses this information to send and evaluate the newsletter on our behalf. According to their own information, Rocket Science Group may also use this data to optimize or improve their own services, such as enhancing the technical aspects of newsletter delivery and display, or determining the geographical locations of recipients. However, Rocket Science Group does not use this data to directly contact you or share it with third parties.

For more details regarding how Rocket Science Group handles personal data, please refer to their privacy policy:

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